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  • Fix "An unknown error has occurred" Entourage Database Error

    Are you annoyed of Entourage application crash after the installation of the recent upgrades? The issues related to the crash of Entourage can't let you to open or access your important data from your Entourage account. These all are the consequences of Entourage database corruption or few of its integral components. Damaging or any sorts of corruption is generally comes out due to several reasons including abrupt system shutdown, virus or Trojans attacks, malfunctioning of application, incompatibility issues and many others.

    In such scenarios, it is likely possible that you experience following error message while trying to open Address book of Entourage application:

    "Entourage cannot open the item due to an error – An unknown error has occurred in Entourage."


    Due to the occurrence of this very error, all the stored data becomes inaccessible and to access your data again and to fix error, you need to search out for the solutions to recover your Entourage data. As for instance consider the conditions, which might face with, after upgrading Account of Entourage to its recently updated version:

    • It get crashes repeatedly and doesn't let you to access data.
    • Rebuilding database of Entourage with the help of Database Utility to fix the crash issues.
    • Address book of Entourage is not opening up and makes you unable to put new entries.


    The main cause behind the the appearance of this error is the corruption in Entourage Address Book or database. To resolve An unknown error has occurred in Entourage issues you can -

    • Rebuild database of Entourage and keep backup to RGE file.
    • Make another user account and move data manually to it.
    • If you have the back up of contacts in the Address Book, then make a new Identity and synchronize it with the Entourage.

    After going through such affective ways, still your Entourage application is displaying the same error, then it is suggested to go for the third party Entourage Repair Software. This tool can efficiently fix An unknown error has occurred in Entourage and entire issues related to the Entourage database corruption. It also easily compatible with different versions of Microsoft Entourage to restore entire items including emails, notes, contacts, tasks, calendar etc.

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